/* ================= HELP CENTER (shared) ================= */
.hero-help{margin-top:18px;border-radius:28px;padding:48px 52px;display:flex;flex-wrap:wrap;gap:24px 48px;align-items:flex-end;justify-content:space-between;background:var(--soft)}
.hero-help h1{margin:0;font-family:var(--serif);font-weight:500;font-size:56px;line-height:1.02;letter-spacing:-.02em}
.hero-help h1 em{color:var(--brand)}
.hero-help p{margin:12px 0 0;max-width:560px;color:var(--ink-2);font-size:16px;line-height:1.6}
.hero-help .side{display:flex;flex-direction:column;gap:6px;font-size:13.5px;color:var(--ink-2);min-width:240px}
.hero-help .side b{color:var(--ink)}
.help{display:flex;gap:56px;align-items:flex-start;padding-top:40px}
.hnav{width:248px;flex:none;position:sticky;top:150px;display:flex;flex-direction:column;gap:2px}
.hnav .t{font-size:11.5px;font-weight:700;letter-spacing:.16em;color:var(--muted);padding:0 14px 10px}
.hnav a{display:flex;align-items:center;gap:12px;min-height:46px;padding:0 14px;border-radius:12px;font-size:14.5px;font-weight:500;color:var(--ink-2)}
.hnav a:hover{background:var(--soft-2);color:var(--ink)}
.hnav a.on{background:var(--ink);color:#fff;font-weight:600}
.hnav a svg{flex:none;opacity:.8}
.hnav .cta{margin-top:20px;background:var(--brand-soft);border-radius:18px;padding:18px;display:flex;flex-direction:column;gap:8px;font-size:13.5px;color:var(--ink-2)}
.hnav .cta b{color:var(--ink);font-size:14.5px}
.hnav .cta a{min-height:0;padding:0;color:var(--brand);font-weight:700;font-size:13px}
.hnav .cta a:hover{background:none}
.hmain{flex:1;min-width:0;display:flex;flex-direction:column;gap:64px}
.hsec h2{margin:0 0 8px;font-family:var(--serif);font-weight:500;font-size:32px;line-height:1.12}
.hsec h2 em{color:var(--brand)}
.hsec > p.lead{margin:0 0 24px;color:var(--ink-2);line-height:1.65;max-width:680px}
.hsec{scroll-margin-top:160px}

/* reusable bits */
.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.grid4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}
.box{border:1px solid var(--line);border-radius:20px;padding:24px;display:flex;flex-direction:column;gap:10px;min-width:0}
.box.soft{background:var(--soft-2);border-color:var(--soft-2)}
.box h3{margin:0;font-size:16px;font-weight:700}
.box p{margin:0;color:var(--ink-2);font-size:14px;line-height:1.6}
.ic-c{width:44px;height:44px;border-radius:999px;background:var(--brand-soft);color:var(--brand);display:flex;align-items:center;justify-content:center;flex:none}
.tbl-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:20px}
.tbl{width:100%;border-collapse:collapse;font-size:14px;min-width:560px}
.tbl th,.tbl td{text-align:left;padding:14px 18px;vertical-align:top}
.tbl thead th{font-size:12px;font-weight:700;letter-spacing:.1em;color:var(--muted);background:var(--soft-2)}
.tbl tbody tr{border-top:1px solid var(--line)}
.tbl tbody th{font-weight:600}
.tbl .good{color:var(--green);font-weight:600}
.steps{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;counter-reset:s}
.stp{position:relative;padding-top:56px;display:flex;flex-direction:column;gap:6px}
.stp:before{counter-increment:s;content:counter(s,decimal-leading-zero);position:absolute;top:0;left:0;font-family:var(--serif);font-size:34px;line-height:1;color:var(--brand)}
.stp:after{content:'';position:absolute;top:18px;left:56px;right:-8px;height:1px;background:var(--line-2)}
.stp:last-child:after{display:none}
.stp b{font-size:15px}
.stp span{color:var(--ink-2);font-size:13.5px;line-height:1.6}
.note{display:flex;gap:12px;align-items:flex-start;background:#FBF1E2;color:#6B4512;border-radius:16px;padding:14px 18px;font-size:13.5px;line-height:1.6}
.note.green{background:var(--green-soft);color:#24432F}
.note svg{flex:none;margin-top:2px}
.ok-list{display:flex;flex-direction:column;gap:10px;margin:0;padding:0;list-style:none}
.ok-list li{display:flex;gap:10px;font-size:14px;line-height:1.55;color:var(--ink-2)}
.ok-list li svg{flex:none;margin-top:3px}

/* forms */
.form{display:flex;flex-direction:column;gap:16px}
.frow{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field label,.field .lab{font-size:13px;font-weight:600}
.field .opt{font-weight:400;color:var(--muted)}
.field input,.field select,.field textarea{height:50px;border-radius:12px;border:1.5px solid var(--line-2);padding:0 16px;font-size:14.5px;background:#fff;outline:none;width:100%;transition:border-color .15s}
.field textarea{height:auto;min-height:130px;padding:14px 16px;resize:vertical;line-height:1.55}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--ink)}
.field.err input,.field.err select,.field.err textarea{border-color:#B3261E}
.field .msg{font-size:12.5px;color:#B3261E;display:none}
.field.err .msg{display:block}
.field .hint{font-size:12px;color:var(--muted)}
.seg{display:flex;flex-wrap:wrap;gap:8px}
.seg button{height:42px;padding:0 16px;border-radius:999px;border:1.5px solid var(--line-2);background:#fff;font-size:13.5px;font-weight:500}
.seg button:hover{border-color:var(--ink)}
.seg button.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.result{border-radius:20px;padding:22px;display:none;flex-direction:column;gap:10px;animation:fade .3s ease}
.result.show{display:flex}
@keyframes fade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

/* accordion */
.acc{border-top:1px solid var(--line)}
.acc details{border-bottom:1px solid var(--line)}
.acc summary{list-style:none;display:flex;justify-content:space-between;align-items:center;gap:16px;min-height:60px;padding:14px 0;font-size:15.5px;font-weight:600;cursor:pointer}
.acc summary::-webkit-details-marker{display:none}
.acc summary .pm{width:28px;height:28px;border-radius:999px;border:1px solid var(--line-2);display:flex;align-items:center;justify-content:center;flex:none;transition:transform .2s}
.acc details[open] summary .pm{transform:rotate(45deg);background:var(--ink);color:#fff;border-color:var(--ink)}
.acc .ans{padding:0 44px 20px 0;color:var(--ink-2);font-size:14.5px;line-height:1.7}
.acc .ans p{margin:0 0 10px}
.acc .ans ol,.acc .ans ul{margin:0 0 10px;padding-left:20px}
.acc .ans a{color:var(--brand);font-weight:600;text-decoration:underline;text-underline-offset:3px}

@media (max-width:1100px){
  .grid4,.steps{grid-template-columns:repeat(2,minmax(0,1fr))}
  .stp:nth-child(2):after{display:none}
}
@media (max-width:900px){
  .help{display:block;padding-top:20px}
  .hnav{position:static;width:auto;flex-direction:row;overflow-x:auto;gap:6px;margin:0 calc(var(--pad)*-1) 28px;padding:0 var(--pad);scrollbar-width:none}
  .hnav::-webkit-scrollbar{display:none}
  .hnav .t,.hnav .cta{display:none}
  .hnav a{flex:none;min-height:42px;border:1px solid var(--line-2);border-radius:999px;font-size:13.5px;white-space:nowrap}
  .hnav a.on{border-color:var(--ink)}
  .hnav a svg{display:none}
  .grid3{grid-template-columns:1fr 1fr}
}
@media (max-width:768px){
  .hero-help{padding:26px 22px;border-radius:20px;margin-top:12px}
  .hero-help h1{font-size:36px}
  .hero-help p{font-size:14px}
  .hero-help .side{min-width:0}
  .hmain{gap:44px}
  .hsec h2{font-size:24px}
  .grid2,.grid3,.grid4,.frow{grid-template-columns:1fr}
  .steps{grid-template-columns:1fr;gap:14px}
  .stp{padding:0 0 0 52px}
  .stp:before{font-size:26px}
  .stp:after{display:none}
  .box{padding:18px}
  .acc summary{font-size:14.5px}
  .acc .ans{padding-right:0}
  .tbl th,.tbl td{padding:12px 14px}
}